We make the entire process easy and simple. We make sure to stick to your vision and always keep your customers in mind when working on your project. If you run out of ideas, we use our experience and creativity to complete your solution without any headache or hassle.
User Has a Problem… Calls a Company
Plumbing / Electrical / HVAC / Appliance Repair / Computer Repair / Insurance Adjusters /
City Works Departments / Home Repair Contractors / and MANY more
Customers want, need and expect great service! They might go elsewhere if they don’t get it from you. Automate your workflow in just a single call from the customer and deliver your customers the expected service with our field service management application.
Dispatcher gets the call
Once the Dispatcher fills out the job details the system finds the nearest tech with the right skill & puts the job in his schedule.Based on that the Job is sent to the technician instantly.
Tech gets the job details on his phone
Our service management software can provide the complete details to the technician starting from the customer information & driving directions to the Job details & start time.
Tech is at the job site
Upon arrival the technician understand the issue and starts the job. After completion of the job, technicians complete job workflows (customer signatures/take photos/etc.). Once all work is done the job status is changed to finish.
Job completed – Invoice created
Our invoicing & billing functionality helps field service businesses get their invoicing quickly and efficiently. Once the job is being completed by the technician, flexible and fast invoicing is sent to the customer.
Office Manager or Dispatcher view
Office Managers can log in to check daily jobs , service delays, invoicing/collections,marketing campaign performance and most profitable zip codes. Customer feedback and reporting is readily available upon login as well.